To make your next visit even more rewarding, don’t forget to make the most out of your benefits
Your Amazing Benefits
- Old Type Passholders
- I have an old Yas Parks Pass, will I automatically become a new type of Passholder?
- I am a platinum passholder, how do I become a Diamond passholder?
- I am an old Passholder, do I get the new or old benefits?
- Upgrading
- I have a Single Park Pass/Yas Parks Pass (Old Style) can I upgrade to a new Silver or Gold Pass?
- I have a new Single Park Pass/Silver Pass can I upgrade to Silver/Gold Pass?
- Can I downgrade my pass?
- I am an existing Passholder, how do I become a Diamond passholder?
- I have received a note/call to say that I am at the top of the waiting list for Diamond, what happens next?
- Single Park Passes
- What happens if I show up on a peak day and my Pass doesn't work?
- How can I avail my in-park discount of 10%? And my Friends discount of 10%?
- Silver Passes
- What experiences are included in my discount?
- Gold Passes
- Where is the preferred parking and how am I entitled to this?
- I have changed car, can I have a new Parking Sticker?
- I have lost my preferred parking sticker, can I have a replacement?
- How do I get my discounts at Yas Bay Hotel?
- What events are included and how do I avail these benefits?
- How can I redeem my CLYMB BOGO Voucher?
- Diamond Passes
- How does the Valet Parking work?
- I have lost my valet parking vouchers, can I have some more? Or buy more?
- How do I redeem my bring a friend ticket?
- How does the preferred Parking across Yas Island work?
- How do I get my free pool access or room upgrade at Yas Bay Hotel?
- How do I get 25% off at Cipriani?
- Renewals
- I am an existing passholder, can I renew my same Pass?
- Refunds
- Do you offer refunds on Annual Passes?
- Miscellaneous Questions
- Do you sell Annual passes for Nannies?
- Do you have any offers for People of determination?

FacePass
Go contactless at Yas Theme Parks with FacePass! You can now enter the Parks and pay with facial recognition.
Got a question?
For assistance, please get in touch with us through Yas Concierge, call us from 8:00am - 08:00pm GST (Gulf Standard Time) or send us an email.